22-06-2017 12:50 PM
im being ripped off everyday from ee top up vesta and i want it stopped its taking all my money and i want it back
22-06-2017 12:55 PM
Have you set up a recurring top-up on your PAYG a/c? Phone EE to stop it.
22-06-2017 12:56 PM
Hello @michelle9 Vesta is the card top up service used by EE, have you tried to top up using your debit or credit card recently?
There is no access to accounts allowed to query any charges through here I am sorry, this would need to go through customer service on 150 from an EE phone or 07953 966 250 from any other who can look in to this for you. 🙂
22-06-2017 01:00 PM
Taking money from what? A credit/debit card or direct from your bank a/c?
Sounds like you need to get on to your bank to report fraudulent transactions.
22-06-2017 01:04 PM
Hello @michelle9 there may be a possibility someone else is using your card to top up if you have not tried to at all. You will need to contact both EE customer service to get the top ups checked and your bank to report it and get the payments blocked. Let me know how you get on if you have the time. 🙂
22-06-2017 01:16 PM
Let me know too, please. In fact, let us know.
by Flackwell a week ago