by IrishHorse Investigator
Investigator

I’m New to EE. Is my unused data carried over to my next month?

As a Complete Novice to EE Can I ask if anyone knows if my unused Data or minutes are carried over to next month or is EE like the others “use it or lose it” ?

5 REPLIES 5
by Grand Master
Grand Master

Re: I’m New to EE. Is my unused data carried over to my next month?

Your data is carried over to next pack if it's within 7 days. See What is Data Rollover?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by IrishHorse Investigator
Investigator

Re: I’m New to EE. Is my unused data carried over to my next month?

Carried over if within 14 days ????? What on earth does this mean? What? If what and 15 days??

by Grand Master
Grand Master

Re: I’m New to EE. Is my unused data carried over to my next month?

Sorry, I meant to say you data is carried over providing your next pack starts within 7 days of previous 1 ending.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by IrishHorse Investigator
Investigator

7 days

I apologise for being “hard of thinking “ I still do not understand what 7 days carried over or 7 days before or is it after my month is up I have to use what’s carried over in 7 days? 

by Grand Master
Grand Master

Re: 7 days

Hi @IrishHorse 

 

It's explained in EE guide as linked in the post above by @XRaySpeX 

 

What is Data Rollover?

Thanks




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