by Daniel22
New Member

I have a prepaid sim with active offer but i don't have conectivity on internet

I don't have internet conectivity..i have allready active offer for £10..but the internet is not working

2 REPLIES 2
by Grand Master
Grand Master

Re: I have a prepaid sim with active offer but i don't have conectivity on inter

Hi @Daniel22 

 

What device do you have? Are you in the UK. 

 

You could try downloading your devices APN settings, if available here.

 

Thanks




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by
EE Community Support Team

Re: I have a prepaid sim with active offer but i don't have conectivity on inter

Good Morning @Daniel22

 

Welcome to the community. 

 

Have you been able to follow the advice which has been provided?

 

Is your data now working?

 

Katie 🙂

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