by Rickym01
Explorer

I got the £10 data pack which comes with 4GB but only got 2GB

Screenshot_2019-08-28-13-42-21-2[1].png

3 REPLIES 3
by
EE Community Support Team

Re: I got the £10 data pack which comes with 4GB but only got 2GB

Hi @Rickym01.

 

Welcome to the community.

 

If you go to add-on.ee.co.uk, does it show another 2GB add-on which is ready to go on once the initial 2GB has ran out?

 

Jon

by Rickym01
Explorer

Re: I got the £10 data pack which comes with 4GB but only got 2GB

No

by
EE Community Support Team

Re: I got the £10 data pack which comes with 4GB but only got 2GB

Thanks @Rickym01.

 

I'd recommend contacting our Mobile Care team so they can check that you're on the correct pack, or change it if you're on the wrong one.

 

Jon

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