by IberIAN17
Visitor

I am trying to add credit to my phone on line.

I am trying to top up my payg on line from Spain.  I joined the EE community & followed the instructions on the relevant page & tried to register a card.  When asked to enter my telephone number I'm told it's not recognised but it must be OK as I get text msgs from Orange on it.  Getting frustrated as every step I try fails somehow.  HEEEELLLP!!

2 REPLIES 2
by Profile closed
Not applicable

Re: I am trying to add credit to my phone on line.

Hello @IberIAN17 are you on an EE or Orange plan? You can text the code NUMBER to 150 to find out if you are unsure. Here is the link to register an EE account online:

 

https://myaccount.ee.co.uk/login-dispatch/

 

Here is the link to register an Orange account online:

 

https://web.orange.co.uk/id/signin.php

 

🙂

by
EE Employee

Re: I am trying to add credit to my phone on line.

Hi @IberIAN17 and welcome to the Community.

 

To top up from abroad please dial 360 and you can make a card payment over the telephone.

 

Many thanks,

 

Lee

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