by melgirling2889
Explorer

How to take asset watch off my phone I brought from ee shop

Hi I brought a pay as u go Sony Xperia L1 from ee shop I went to put it in cash generator for extra Christmas presents for the kids as had a low pay this month and they say couldn't take it as it was on asset watch I'm confused why though as I brought it it's not on contract could anyone tell me how to take it off please

2 REPLIES 2
by melgirling2889
Explorer

Re: EE ASSET WATCH?

How did you get asset watch off I brought a pay as u go phone fromm ee shop tried putting in cash generator for extra Christmas presents for the kids as had low pay this month and they said was on asset watch but confused because I brought it out right not on a contract

by
EE Community Support Team

Re: How to take asset watch off my phone I brought from ee shop

Hi @melgirling2889,

 

Thanks for joining the EE Community.

 

Please get in touch with customer services so we can look into this for you.

 

James

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