03-05-2019 05:56 AM
Even with ee technical support, the internet service drops or its so slow. Help please
03-05-2019 07:30 AM
@Metallico Are you on about phone calls or the internet? Or perhaps WiFi calling as that’s a phone via WiFi.
If your on about WiFi calling try staying in range of the router as the signal is based on your WiFi signal.
03-05-2019 08:34 AM
Good Morning @Metallico.
Welcome to the community.
Could you give us a little more information on your problem? 🙂
We'll be happy to help you out.
05-05-2019 09:24 AM - edited 05-05-2019 09:25 AM
@Metallico Have you emailed MMS on your account? Give customer services call to do this or just send a mms to yourself. If your a PAYG customer you’ll need credit on your act to pay for each mms you send as mms are not part of any pack allowance.
05-05-2019 09:30 AM
What kind of information do you need? Please let me know
The internet service drops or slowed several times a day. Why is not possible to send pictures or media files to my contacts?
Thanks in advance
05-05-2019 09:35 AM
@Metallico Is that via WiFi or a cellular data connection? Where are you as it could be a signal issue in your area or even a possibility of oversaturation for that area so the signal will be impacted.
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