by demolax5
Visitor

How do I get my ee mobile number back? This was deactivated due to none top up

 How do I get to retrieve my ee number? I had this number since 2004 and recently got deactivated by ee because I didn't top-up within a certain period. This number had no been reassigned yet and i will to know how to get this number back.  

1 REPLY 1
by Grand Master
Grand Master

Re: How do I get my ee mobile number back? This was deactivated due to none top

@demolax5: It's not just topping-up that keeps it active but any chargeable action.

 

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely. If you are still within those 9 months you should be able to get it reactivated, If not, you've had it.

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