by Danssmina
Visitor

How do I cancel my plan and change it to a new plan

I need to cancel my current plan and change it to a new one

4 REPLIES 4
by Grand Master
Grand Master

Re: How do I cancel my plan and change it to a new plan

Just buy the new pack & text NOW to 150. It will replace the old pack immediately.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Paololleshi
New Member

Re: How do I cancel my plan and change it to a new plan

I want to cancel the Pack I just buy to get the old pack a he’d please 

by Grand Master
Grand Master

Re: How do I cancel my plan and change it to a new plan

@Paololleshi : Yes, but you won't get any refund for the new pack being cancelled.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I cancel my plan and change it to a new plan

Hi @Danssmina

 

Welcome to community. 

 

Did you choose the wrong pack? Have a chat with our Mobile Care team on 150, they may be able to help you.


Chris

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