by scoraig
Explorer

How can I top up for "pay as you go" if my card billing address is abroad?

To top up my pay as you go allowance by credit card (master card), a card billing address is required. Only UK addresses can be entered. But my card billing address is abroad. How can I proceed with the top up online?

5 REPLIES 5
by Grand Master
Grand Master

Re: How can I top up for "pay as you go" if my card billing address is

Hi @scoraig

 

You cannot. You would need to go into store/supermarket for a voucher.

 

EE services are for UK customers.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How can I top up for "pay as you go" if my card billing address is

You set up a recurring top-up. See How can I top up my phone?

How do I set up recurring top-ups from EE?

You don’t even need a UK bank account. If you’re travelling in the UK, you can set up a Recurring Top-Up with a card from abroad.

Remember to stop it before you leave UK. 

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by scoraig
Explorer

Re: How can I top up for "pay as you go" if my card billing address is

Thank you XRaySpeX and Northener. Makes sense. Will top up during my next visit to the UK.

by Ace Contributor
Ace Contributor

Re: How can I top up for "pay as you go" if my card billing address is

Do you know anyone in the UK that can get you a voucher for you and they can send you the code.

by Grand Master
Grand Master

Re: How can I top up for "pay as you go" if my card billing address is

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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