by Hids86 Investigator
Investigator

Hello.2 packs now haven't been added,just using the credit?Tia

Pay £10 a month for a pack for daughters phone, April and this month's not been added just the credit been used instead??

6 REPLIES 6
Highlighted
by Grand Master
Grand Master

Re: Hello.2 packs now haven't been added,just using the credit?Tia

What exactly does texting AL to 150 report?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Hids86 Investigator
Investigator

Re: Hello.2 packs now haven't been added,just using the credit?Tia

It says the balance,when topped up and has a link for myEE to go on to check info about packs,add ons or free boosts?

by Grand Master
Grand Master

Re: Hello.2 packs now haven't been added,just using the credit?Tia

Yes, but what does it say exactly please. I aready know the sort of things it can say.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Hids86 Investigator
Investigator

Re: Hello.2 packs now haven't been added,just using the credit?Tia

That's what it says and a link for text services?

by Grand Master
Grand Master

Re: Hello.2 packs now haven't been added,just using the credit?Tia

So it says "The Balance" w/out saying how much & it says "When last topped-up" w/out saying when that was? Sorry, in that case I can't comment further.

 

How hard is it just to copy & paste to here?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Hello.2 packs now haven't been added,just using the credit?Tia

Good Morning @Hids86

 

Thanks for coming to the community.

 

Have you text STOP PACK over the last month at all?

 

Leanne 🙂

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