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Explorer

Free boost query

150 confirmed that my free boost of data would be added to my next pack but I have bought a new pack and the boost has not been added? It now even says that I have used 80% of my data from my pack so when do I get my extra data? 

3 REPLIES 3
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by Grand Master
Grand Master

Re: Free boost query

@Daniellaclarke :  What exactly does texting AL to 150 report? Also text BOOST to 150.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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by
Explorer

Re: Free boost query

So texting AL to 150 just tells me everything that I have left i.e. minutes, data and texts..

 

when I text boost it tells me that I will get an extra 2.5GB with each pack? 

Highlighted
by Grand Master
Grand Master

Re: Free boost query

  1. AL : Please give the full EXACT report including dates.
  2. BOOST : Is 2.5 GB what it should be or not? 
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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