11-02-2020 12:23 PM
On my last phonecall with EE to set up my sons mobile phone, the guy I spoke to mentioned something about a family plan on payg for £16/month for both phones (mine and my sons). I can’t see any info on this or where to top up for it. I’m due to top up today and my son in a few days. Can anyone shed any light on this?? Please!
11-02-2020 12:48 PM
There is no such thing as a Family Plan on PAYG. If he's quoting a committed so much a month he's talking contracts whereby you may have a family a/c so you may gift each other data but you can't do that when either or both of you are on PAYG or Flex..
11-02-2020 03:02 PM
Thanks for coming to the community.
If you get in touch with our Mobile Care team, they can check your account and see what plans are available and look into what was discussed on your last call for you.