by Sadg
New Member

Everything top up

I thought my account would automaticly top up £5 a month but I've got this message in MY EE 'Your pack didn't start on 13th Sep 2018 because you didn't have enough credit.' What do I need to do? Thanks.

2 REPLIES 2
by Grand Master
Grand Master

Re: Everything top up

What does texting AL to 150 report?

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by
EE Community Support Team

Re: Everything top up

Hi @Sadg

 

Welcome to the community. 

 

You can look at your My EE account which will show if you have a reoccurring top up. 

 

Has any money been taken from your bank?

 

Katie 🙂

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