by Sadg
New Member

Everything top up

I thought my account would automaticly top up £5 a month but I've got this message in MY EE 'Your pack didn't start on 13th Sep 2018 because you didn't have enough credit.' What do I need to do? Thanks.

by Grand Master
Grand Master

Re: Everything top up

What does texting AL to 150 report?

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EE Community Support Team

Re: Everything top up

Hi @Sadg


Welcome to the community. 


You can look at your My EE account which will show if you have a reoccurring top up. 


Has any money been taken from your bank?


Katie 🙂

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