by gergoviki Investigator
Investigator

Downgrading plan - free boosts

Hi there! 

I'm a pay as you go customer, I've been purchasing the £10 Everything pack for a long time now, I've got 3 currently active boosts. 3 months ago I've taken an opportunity to try out the promotional £15 everything pack, and I've been paying for that since then, and I've collected another free boost, what is currently in a 'pending' status, and will be added to my next pack. 
But next month I woudn't like to continue with the £15 pack, but downgrade back to the £10 everything pack. Will I loose any of my free boosts? Also will I loose the pending boost?

 

Thank you in advance!

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Downgrading plan - free boosts

As long as you continue with 30-day packs your boosts will continue. It's only if you switch to 7-day packs will you lose your boosts.

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2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Downgrading plan - free boosts

As long as you continue with 30-day packs your boosts will continue. It's only if you switch to 7-day packs will you lose your boosts.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by gergoviki Investigator
Investigator

Re: Downgrading plan - free boosts

Thank you, I'll see how it goes next month then 🙂

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