12-10-2018 08:50 AM
I had to switch from Orange to EE when I changed my phone a year ago. Pay as you go on Orange was exactly that: calls, texts, data all came directly out of my credit. With EE I have to buy data packages.
It is annoying a. because of the extra hassle and b. because the advertised prices are meaningless. If I buy 100Mb, I may use 10Mb within the allowed period. This makes the arrangement look like a SCAM.
So far this is the only channel I have found that might bring this commercial bad practice to the attention of EE policy makers, but I have no great hopes, and will look for another.
12-10-2018 09:55 AM
EE PAYG packs are explained in EE comprehensive user guide which you can find here.
Many people find the packs more useful than the traditional PAYG plans and they also offer additional benefits such as boosts. Many users find these useful so to suggest these are a scam is just ridiculous.
As the guide I linked you to says, to cancel all packs and revert to the traditional PAYG service then text STOP PACK to 150
12-10-2018 08:37 PM
No, it doesn't. You can only pay for calls & texts as you use them. To use data you must buy a pack or data add-on.
12-10-2018 09:01 PM