14-12-2018 09:35 PM
Hi, I purchased a pay as you go sim card with special offer of double data when topped up with 10£ - 4GB instead of 2GB. However, I received only 2GB. How do I get the remaining 2?
15-12-2018 08:45 AM
What that offer still valid when you topped up?
You will need to call CS about the missing data.
30-12-2018 01:09 PM
Well it looks like I am, I think. I've just switched from giffgaff as O2 mast has been broken for 3 months and they can't be bothered to repair it. The new sim card thingy said £10 pay as you go pack and 2Gb is crossed out and replaced with 4Gb. Maybe when I've used 2Gb it will just keep going?
30-12-2018 01:25 PM
Thanks I'll try that. Well, I'll ask hubby to call. I'm hard of hearing so rely on online forums etc. quite a bit. One day a company will have everything online hopefully :-). Thank you for all your help!!