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by Contributor
Contributor

Changed my pack?

Hi

I have sim only pay as you go.

I was paying £15 a month for 5gig, 500 minutes and unlimited texts.

I then found out there was another £15 that had 6 gig and unlimited everything, thanks for letting me know.

I changed to this pack, expecting my payment to go through in 20 days when my current pack expires?

It went through now? The account says it will also go through when my current pack expires.

Anymore ways I can be robbed?

Thanks

1 SOLUTION

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EE Community Support Team
Solution

Re: Changed my pack?

Yeah, it sounds like you've already paid for it, @Stratoc.

 

Chris

View solution in original post

3 REPLIES 3
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by
EE Community Support Team

Re: Changed my pack?

Hi @Stratoc

 

Welcome to the community.

 

I'm sorry to hear that you didn't know there was a newer one. It's worth keeping an eye out for new ones.

 

If you choose a new pack and activate it, it starts from when your next one ends rather than wiping out your current allowance.

 

Chris

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by Contributor
Contributor

Re: Changed my pack?

Thanks for the fast reply Chris.

So I won't get billed again until the queued pack expires?

 

Thanks again

Highlighted
by
EE Community Support Team
Solution

Re: Changed my pack?

Yeah, it sounds like you've already paid for it, @Stratoc.

 

Chris

View solution in original post

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