04-07-2017 12:34 PM
I have tried to top up for my new PAYG sim online with debit card. However both attempts are also end up on the error page. I have checked my bank transaction, there are two £15 from EE are pending but there has no credit on my sim yet.
may I know it my bank will really charge me and how can I top up my sim? Can I go in store and top up with the top up card?
04-07-2017 12:44 PM
Have you used this bank card before to top-up this phone? Sometimes banks are suspicious of new top-ups from their card as this is a frequent occurrence of fraud, but they usually inform you that they are stopping the transaction.
You can use the top-up card at any store that shows the Top-up logo:
04-07-2017 01:03 PM
I have used the same debit card to top up another new PAYG sim for my friend before I try mine. It works smoothly.
by Flackwell a week ago
by SRicou 2 weeks ago