by EEuser4 Investigator

Cannot TOP UP abroad



My pack ran out and I can no longer call 150. I can't make any calls, it just goes to call ended. I want to top up but I can't. What option do I have?


I am in switzerland at the moment.


[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

by Grand Master
Grand Master

Re: Cannot TOP UP abroad

Hi @EEuser4 


Can you not top up via the EE app or via your online EE account?



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.