by Np4
New Member

Cancelling subscription to pay as u go

My daughter has a new pay as u go sim bought by her dad. I’ve gone into ‘manage my payment’ to cancel the one I have as it just renewed but i can’t see an option. Please help

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Cancelling subscription to pay as u go

Hi @Np4,

 

Welcome to the EE Community. 🙂

 

Text STOP PACK to 150 to stop your recurring payment.

 

You can also remove your payment card by logging in to My EE.

 

Hope this helps.

 

James

1 REPLY 1
by
EE Community Support Team
Solution

Re: Cancelling subscription to pay as u go

Hi @Np4,

 

Welcome to the EE Community. 🙂

 

Text STOP PACK to 150 to stop your recurring payment.

 

You can also remove your payment card by logging in to My EE.

 

Hope this helps.

 

James

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