by damij Investigator

Cancel Flex pack under 14 days

How do I cancel a Flex pack under 14days please? Preferably without having to phone EE??

by Grand Master
Grand Master

Re: Cancel Flex pack under 14 days

Only by calling EE on 150.


You have 14 days from the date that you make your first purchase via your Card Payment service to change your mind and let EE know that you don’t want to pay for Flex plans or add-ons using this method.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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