by Russellih7
Explorer

Can I just text 150 or 1024 to ensure I keepMy EE phone number when abroad

 
4 REPLIES 4
by Grand Master
Grand Master

Re: Can I just text 150 or 1024 to ensure I keepMy EE phone number when abroad

Hi @Russellih7

 

You need to make a chargeable call or text. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: Can I just text 150 or 1024 to ensure I keepMy EE phone number when abroad

Hi @Russellih8 and welcome to the community.

 

As @Northerner has mentioned, you would need to make a chargeable call or text.

 

This information can be found on our Hibernation help guide.

 

Many thanks,

 

Lee

by Russellih7
Explorer

Re: Can I just text 150 or 1024 to ensure I keepMy EE phone number when abroad

Thanks both, have now topped up credit and text a U.K. number! 

by
EE Employee

Re: Can I just text 150 or 1024 to ensure I keepMy EE phone number when abroad

Brilliant @Russellih7

 

I'm glad you are now sorted 🙂

 

Many thanks,

 

Lee

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