by Jackyannt
Visitor

Brreak from using phone

How long can I go without using my phone and not lose my number? I last used data on 12 Jan 19 (the packet started on 11th). Will I be still have my balance and be able to use my sim on 10th July?

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: Brreak from using phone

Got to have chargeable activity every 180 days


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by Grand Master
Grand Master

Re: Brreak from using phone

@Jackyannt . If your using PACKS they only last 30 days so what ever was on that pack will now be gone.   If your on a standard payg tariff your credit will remain until used up or the number gets recycled.. 

( 6 month of no usage)

by
EE Community Support Team

Re: Brreak from using phone

Good Morning @Jackyannt.

 

Welcome to the community 🙂

 

Have a look at our pay as you go hibernation support article for all of the information on how to stop your number going into hibernation.

 

Hope this helps.

 

Jon

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