09-02-2018 01:49 PM - edited 09-02-2018 01:52 PM
Hello @orangesx you can register a new credit card by calling 450 and topping up via options 1, 1. Your card details will automatically be saved for future use.
You can store a maximum of two debit or credit cards. Any that you save after that will overwrite the oldest saved one first.
19-07-2018 11:15 AM
450 is not a valid number if you're outside the uk. Alternatives? The service used to be possible via the text service but that seems now to have been withdrawn. I have about 4 days to find a solution
19-07-2018 11:24 AM
19-07-2018 11:43 AM
I got through on the +447973100450. I entered my number and I got the reply that my number wasn't recognized, and could I re-enter..... I gave up after 3 requests to re-enter. I even tried using a 0044 prefix but with no avail
19-07-2018 12:04 PM
Never been informed that it is in "hibernation", last outgoing call made from phone 12th July receives texts regularly and has internet connection on daily basis
19-07-2018 12:14 PM
Account last credited in January this year... and then £5 deductions from account at monthly intervals. I now need to credit my account but using a different card since the existing card has expired
19-07-2018 12:54 PM - edited 19-07-2018 12:54 PM
It doesn't sound like a hibernation issue, but just to rule it out...
Can your phone still accept incoming calls?
Have you completed one of the following chargeable actions in the last 179 days?
19-07-2018 02:43 PM
Yes, the pack has refreshed at regular intervals, deducting £5 per month. I've used data and received and made calls, even today
by SRicou Friday