19-06-2019 04:45 PM
I got a 6GB pay as you go sim, and am trying to use it in my iPhone. The phone reads the SIM card and I can load http://ee.co.uk . However I can't load any other sites. I've tried going to add-on.ee.co.uk/status to activate it but that won't load.
19-06-2019 05:47 PM - edited 19-06-2019 05:48 PM
@jaguar36 : PAYG SIMs should already be activated.
Does texting AL to 150 work & what does it report?
19-06-2019 08:15 PM
That shows it's already activated.
Did it say you have/had a pack?
Where did you get this SIM? How much did you pay for it?
You sure you cant't get to http://add-on.ee.co.uk/status when not connected to WiFi?
19-06-2019 08:41 PM
I got it off of Amazon here: https://www.amazon.co.uk/EE-PAYG-Triple-Card-Preloaded/
Reading some of the comments now it seems people do have a history of having difficulty getting these to work.
I tried http://add-on.ee.co.uk/status again and I get a 504 gateway timeout error using the SIM.
19-06-2019 08:49 PM
Can't find that Amazon page. You sure that's it in full?
20-06-2019 01:46 PM
Yes I paid for it from Amazon.
Your current balance on 19/06/19 is £0.00.You currently do not have any allowances left.
21-06-2019 03:25 PM - edited 21-06-2019 03:25 PM
Was about to go to the Vodaphone store and get a SIM from them instead when I figured I would try add-on.ee.co.uk/status one more time. Surprisingly it worked! I was able to register and then activate the card. It seems that the response I got from texting AL to 150 did not mean it was activated. I did nothing differently, so it must have been on EEs end.
It seems to be working perfectly now, but I will say this whole experience has left quite the bad taste in my mouth.
21-06-2019 05:41 PM
Thanks for confirming it works now @jaguar36.
I'm sure that now it's registered your future experience will be a lot more positive 🙂
by Flackwell a week ago