17-04-2018 03:45 PM
ok i have a dvr which worked fine on virgin media but now we with ee cant get my android phone to view remote . works on the tv and laptop if i use wifi at home it shows on phone but turn off wifi and connection faild any ideas. had 02 simcard in phone so changed it to ee still no diff
17-04-2018 04:06 PM
You cannot control home appliances remotely over the EE mobile network unless their manufacturer provides some sort of Cloud-based solution that monitors them continuously.
This is cuz EE mobile network uses Carrier Grade NAT (CGNAT), which means that you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net by unsolicited accesses. This is unlike fixed BB.
17-04-2018 04:29 PM
thanks for that just had a look and there is a cloud number presume thats the port number which i have to forward
17-04-2018 04:59 PM
That doesn't sound like what I'm talking about. A port no. doesn't come into it.
A Cloud-based solution involves the home appliance "phoning home" regularly to its manufacturer so that no unsolicited access is required for them to know where it is. Then you login to your a/c on the manufacturer's site & it talks to the appliance on your behalf.
17-04-2018 05:23 PM - edited 17-04-2018 05:24 PM
Don't think so. If they provide a Cloud-based solution you would just see the DVR controls on their website and just rewind & play whatever you want to see on their site.
What model DVR is it?
17-04-2018 05:25 PM
You should be able to download an app to see your cameras, you will not be able to see what you have recorded, but should be able to see what is going on live. I think the recordings you can only see when at home. If you had the equipment installed, then speak to your supplier.
17-04-2018 05:38 PM - edited 17-04-2018 05:41 PM
Ah, yes, in a Clould-based solution it could also be a mobile app as well as the website.
I have an app as well as going to D-Link's website for viewing my D-Link IP cams. You do need to register on the website 1st.
I don't see why it shouldn't also apply to DVRs.
17-04-2018 05:44 PM
unfortunatly its a chinese dvr called DVRvision h264 digital and have lost cd that came with it so strugling to get things right plus at 70 me brain dont work as well as it did hehehe
17-04-2018 05:47 PM
What about vMEyeCloud? Could that be what I'm talking about?
19-04-2018 12:22 PM
ripping me hair out now cant seem to get it to work with phone and havnt got any idea what to try next except go back to virgin media.
19-04-2018 01:33 PM
What router is the DVR connected to?
19-04-2018 02:50 PM
Sorry, I thought you were using a mobile BB router. Please ignore all I said earlier as it was about the limitations of mobile networks.
Have you port forwarded the necessary ports of these devices & tested them?
19-04-2018 05:12 PM
@dougvcd, with my system, I right click to get the settings up for my dvr and then guide, and then on the XMEye either click on + or search device, and it should then show up.
On mine the guide on the dvr is the welcome to the configuration where I have to click next. My dvr is specific for the cameras, not sure what you have, and I have two monitors, one in the kitchen-diner and one in the sitting room, as it is also a way of keeping an eye on my disabled daughter, as well as for the front and back of the house.
by 18:04 19.03.19