Other phones & Devices

Discussion about all other branded phones and devices including unlocking your device

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How do I set up my Smart Watch

Find out all you need to know about how to set up your Apple Watch or Samsung Galaxy Watch 4G on EE in this article.    Just follow the links below;     Apple Watch   How do I pair my Apple Watch with my iPhone?   How do I unpair my Apple Watch from ...

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Leanne_T by EE Community Support Team
  • 4897 Views
  • 0 replies
  • 2 Helpful

Resolved! Phone stopped working

I think EE did something to my phone this morning that automatically rebooted it and now I'm stuck on 'Phone is starting'.Is it something to do with my change from the 3G to 5G network?Please help!

stevesuk by Explorer
  • 342 Views
  • 3 replies
  • 0 Helpful

Order mystery

Hello, I've placed an order for a Samsung watch delivered to my local store. Received the confirmation email.Am unable to get any updates, spoke to live chat yesterday who told me it would be delivered withing 24hrs and gave me a tracking number.Trac...

BaldyStu by Explorer
  • 450 Views
  • 3 replies
  • 1 Helpful

QR Code

I have the Samsung watch 5, it's paired to my Galaxy S22 Ultra without any issues, however when I try to set up a mobile plan it's asking me to scan my QR Code. Where exactly will I find this QR Code? Spoken to EE but they can't help me, any ideas pl...

Resolved! Phone keeps restarting randomly

Hello, my phone randomly keeps restarting. I removed the sim and this stopped happening, but when I put my sim back in the phone the same problem keeps coming back. I have had this phone and sim for past 4 years. Any ideas?Regards

gsliddar by Contributor
  • 789 Views
  • 7 replies
  • 2 Helpful

Trying to top up son’s kids nav watch.

 Hi, my son has a kids nav watch registered in the number above. I have clicked on the kids nav link to top up my sons watch which takes me to this page. I have submitted my sons number for his watch but it keeps saying this and not allowing me to to...

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Amie94 by Investigator
  • 1792 Views
  • 12 replies
  • 1 Helpful

Resolved! Samsung Galaxy watch 5

Hi all.I purchased galaxy watch 5  a few days ago. All is working brilliantly, apart from the fact that i cannot seem to upload my contacts onto my car info. It recognises my watch and connects to it. But for whatever reason, it won't upload my conta...

jojo1310 by Established Contributor
  • 976 Views
  • 2 replies
  • 2 Helpful

Re: Unlocking your EE mobile phone or device

HiI've tried the unlock link for my old Alcatel OneTouch Pixi, it is older than 8yrs I think, and I want to use it as a backup.When I input my IMEI code I get >!Please try that againSorry, something went wrong on our end. Please enter your IMEI again...

Maca by Contributor
  • 676 Views
  • 6 replies
  • 0 Helpful