07-04-2018 11:08 AM
@Iain61 Why don’t you call customer service as this is just a public forum with no account access so no one here can look at your account.
Just to add a pre order is not a guarantee of delivery on launch day.
07-04-2018 11:09 AM
You can track your orders here.
Or you can call CS on 150. There is no specific account access on these forums.