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by Jakebooy
Visitor

Samsung Galaxy Watch arrived - Seal on box broken

My new Samsung Galaxy Watch was delivered by DPD today and upon inspection of the box, the seal that says "Do not accept if broken" was already broken. Should I contact EE about this? The watch itself appears to have everything and be untouched.

1 SOLUTION

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by Brilliant Contributor
Brilliant Contributor
Solution

Re: Samsung Galaxy Watch arrived - Seal on box broken

Yes contact EE and get them to replace it.

 

That may have been a device sent back from another customer so essentially 2nd hand 


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the STAR/SOLUTION buttons below
2 REPLIES 2
by Grand Master
Grand Master

Re: Samsung Galaxy Watch arrived - Seal on box broken

Yes 

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by Brilliant Contributor
Brilliant Contributor
Solution

Re: Samsung Galaxy Watch arrived - Seal on box broken

Yes contact EE and get them to replace it.

 

That may have been a device sent back from another customer so essentially 2nd hand 


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the STAR/SOLUTION buttons below
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