25-12-2018 02:39 PM
Anyone else have issues connecting the samsung watch to EE? keep getting an error code?
much help is most appreciated
25-12-2018 02:40 PM
i cannot get mine to connect, any advice?
25-12-2018 03:21 PM
Hi @ebbwman
Welcome to the Community,
I would contact technical support on 0800 956 3146
Have a great Christmas.
David.
25-12-2018 03:25 PM
@ebbwman I have answered your other post.
25-12-2018 05:29 PM
Hi @ebbwman
What error code are you receiving?
Have you connected your watch to your phone?
Thanks
25-12-2018 06:11 PM
error code 4001 - i am trying to connect my watch to the network
25-12-2018 06:21 PM
25-12-2018 06:28 PM
4001, having issues tying my watch to my phone network.
26-12-2018 08:41 AM
Good Morning @ebbwman.
I'd recommend contacting our customer service team about this.
They will be able to access your account and find our why you're getting this error code.
Let us know how you get on.
Jon
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