Re: I cannot connect my Samsung watch to EE network

ebbwman · ‎25-12-2018

Anyone else have issues connecting the samsung watch to EE? keep getting an error code?

much help is most appreciated

ebbwman · ‎25-12-2018

i cannot get mine to connect, any advice?

David_C · ‎25-12-2018

Hi @ebbwman

Welcome to the Community,

I would contact technical support on 0800 956 3146

Have a great Christmas.

David.

David_C · ‎25-12-2018

@ebbwman I have answered your other post.

Northerner · ‎25-12-2018

Hi @ebbwman

What error code are you receiving?

Have you connected your watch to your phone?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

ebbwman · ‎25-12-2018

error code 4001 - i am trying to connect my watch to the network

Northerner · ‎25-12-2018

Hi @ebbwman

Please see this thread. This should help with your call to CS, it seems you need a new E sim.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

ebbwman · ‎25-12-2018

4001, having issues tying my watch to my phone network.

Jon_K · ‎26-12-2018

Good Morning @ebbwman.

I'd recommend contacting our customer service team about this.

They will be able to access your account and find our why you're getting this error code.

Let us know how you get on.

Jon

I cannot connect my Samsung watch to EE network

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