Accepted Solutions
You cancel by phoning EE & giving 30 days notice. If you do so earlier than 30 days before end of your contract term you will be liable for early termination fees. You get to keep your phone. Don't forget to ask for & use your PAC if you want to keep your no.
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 0207 362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC = 2014: EE 20 Meg WBC
You cancel by phoning EE & giving 30 days notice. If you do so earlier than 30 days before end of your contract term you will be liable for early termination fees. You get to keep your phone. Don't forget to ask for & use your PAC if you want to keep your no.
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 0207 362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC = 2014: EE 20 Meg WBC
Hi @Lornaxyz
Welcome to the community. 
I recommend calling and speaking to our upgrades team. They will offer you their best available offer.
If you still wish to leave (hopefully not), they can organise that your you too.
If you cancel, you don't have to return your phone.
Please let us know how you get on.
Chris
Thanks! You're welcome ! Glad I could be of assistance.
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 0207 362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC = 2014: EE 20 Meg WBC
Amazing news @Lornaxyz.
Thank you for upgrading with us.
As a thank you for coming back to share your experience, I'd love to send you a small voucher from the community team.
Maybe you can get a snazzy new case for your new phone with it (or something similar).
I've sent you a private message to get some of your details, please take a look and get back to me.
Thanks
Chris
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