by
EE Community Support Team

How do I set up my Samsung Galaxy Watch 4G on EE

The steps below will guide you through pairing your Samsung Galaxy Watch with LTE with your phone on the same EE account.

 

 

What will I need to set up my 4G Samsung Galaxy Watch to a Samsung phone?

 

The 4G Samsung Watch must be on the same EE account as the phone you would like to pair the watch with.

 

You will need one of the following Samsung phones on a pay monthly or SIM Only EE account;

 

  • Samsung A3 (2017)
  • Samsung A5 (2017)
  • Samsung A6 (2018)
  • Samsung A7 (2018)
  • Samsung A8 (2018)
  • Samsung A9 (2018)
  • Samsung J3 (2017)
  • Samsung J4 Plus (2018)
  • Samsung J5 (2017)
  • Samsung J6 (2018)
  • Samsung J6 Plus (2018)
  • Samsung Xcover 4
  • Samsung S7
  • Samsung S7 Edge
  • Samsung S8
  • Samsung S8+
  • Samsung S9
  • Samsung S9+
  • Samsung Note 8
  • Samsung Note 9

 

 

You will need to have Bluetooth turned on in your phone settings and also a data connection (which can be either 4G or WiFi).

 

Now watch the handy video from Samsung for help on setting up your 4G Samsung Watch:

 

 

 

 

Any questions tap reply below.

8 REPLIES
by dangel Contributor
Contributor

Re: How do I set up my Samsung Galaxy Watch 4G on EE

Hmmm my post disappeared?

by
EE Community Support Team

Re: How do I set up my Samsung Galaxy Watch 4G on EE

Hi @dangel,

 

We've sent you a private message.

 

Thanks Smiley Happy

 

James

by SteveHoggart Investigator
Investigator

Re: How do I set up my Samsung Galaxy Watch 4G on EE

HI

 

I am also having grief getting my Galaxy Watch to operate via 4G, I have called the help desk techie peeps and the lady that helped was ace said there was a problem with some software and sorted some bit out regarding recompensation for not having access to the full operations on the watch. 

 

Also since getting the watches added to my family account, we are unable to gift data. This may be a coincidence though.

 

Regards

 

Steve H

by
EE Community Support Team

Re: How do I set up my Samsung Galaxy Watch 4G on EE

Hi @SteveHoggart,

 

Thanks for joining the EE Community. Smiley Happy

 

I'm glad you had a good experience when calling technical support.

 

Did the advisor say they'd let you know when they have resolved the issue with your account?

 

James

by SteveHoggart Investigator
Investigator

Re: How do I set up my Samsung Galaxy Watch 4G on EE

No I did not get a date.

by
EE Community Support Team

Re: How do I set up my Samsung Galaxy Watch 4G on EE

Hi there @SteveHoggart

 

Thanks for coming back to us.

 

Are they getting this looked into for you, even though they couldn't give you a date?

 

Leanne.

by SteveHoggart Investigator
Investigator

Re: How do I set up my Samsung Galaxy Watch 4G on EE

Not as yet? It would be good to get a reply relating to both issues:

1) The 4G function on mine and my wife's watch.

2) the operability of the MyEE app to allow data sharing.

by
EE Community Support Team

Re: How do I set up my Samsung Galaxy Watch 4G on EE

Hi @SteveHoggart

 

Thanks for the quick reply.

 

I would suggest giving our technical support team a call, they will be able to update you on both queries.

 

Let me know how you get on.

 

Leanne.

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