by celia1994
Explorer

Audio coming out of phone and Headphone on EE Hawk - Help!

The audio is coming out of my phone and my headphones on my new EE hawk. I checked the headphones on my laptop so it can't be that. I've tried cleaning the jack and restarting the phone!

 

Nothing in audio settings seems to help.

 

Any suggestions welcome!

1 SOLUTION

Accepted Solutions
by celia1994
Explorer
Solution

Re: Audio coming out of phone and Headphone on EE Hawk - Help!

Im using AKG overear headphones with a lead (no wireless), there is a click sound and everything seems clean. There are controls on the cable.

3 REPLIES
by Legend
Legend

Re: Audio coming out of phone and Headphone on EE Hawk - Help!

Hi @celia1994 

 

  • Are you using wireless headphones?
  • Are your headphones designed for Android or just generic music ones? 
  • Is there any controls on the headphones/cable 

You are definitely sure the headphone jack is clean? You should feel a click when you insert them into the jack.

 

 

Thanks

 

 




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by celia1994
Explorer
Solution

Re: Audio coming out of phone and Headphone on EE Hawk - Help!

Im using AKG overear headphones with a lead (no wireless), there is a click sound and everything seems clean. There are controls on the cable.

by
EE Community Support Team

Re: Audio coming out of phone and Headphone on EE Hawk - Help!

Hi @celia1994

 

Welcome to the community.

 

Does the same thing happen when using other headphones?

 

Chris

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