18-12-2017 01:51 PM
Hi, I’ve been trying to get in touch with customer services to no avail as all the numerous different no’s to ‘press/select’ are not relevant. Therefore, just going in circles. I’d appreciate if customer services could call me. Tks
09-01-2018 02:07 PM
03-02-2018 04:28 PM
Is the gear S3 available as an add to tarif wearable? Using the website I only get the option to add the gear sport but not the s3.
Can someone from EE please clarify?
17-02-2018 04:08 PM
Hi guys, hope everyone's doing well.
I was wondering if anyone knew if the Apple HomePod would be available on Add To Plan? I can't see any info on the website.
I'm guessing it won't be due to the cost but thought I'd ask
18-02-2018 10:38 AM
18-02-2018 11:17 AM
Thank you for your reply - I’ll keep an eye out
28-02-2018 02:03 PM
I'm in the process of upgrading my contract (pre-ordering the S9+). I've chosen my handset and plan, added to the basket but there is no option to "add to plan" in the basket?
I've tried logging out and back in, reading the info on the ATP portal - even tried starting the process via the "choose your accessory" site (clicking the choose your phone).
Does this mean that this option is not available to me?
28-02-2018 04:38 PM
02-03-2018 04:36 AM
Hi, thank you.
No, I tried upgrading to S8 to see but still no option to add ATP items.
Is it worth going in to an ee store after upgrading?
02-03-2018 07:59 AM - edited 02-03-2018 08:02 AM
Thanks for coming back to @Lee_H
To be eligible to add accessories to your plan you'll need to be:
If you're buying a pay monthly handset online, you’ll be able to add up to three accessories to your plan.
If you'd like to add more than three accessories to your plan at a later date, you can do this in the first 12 months of your contract, subject to credit rules.
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