cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Where's my order?

Tiagogasperini
Investigator
Investigator

Where my order 

9 REPLIES 9
Katie_B
EE Community Support Team

Hi @Tiagogasperini

Thanks for coming here. 

When did you place your order?

Do you have an order confirmation?

Katie

Hi , Is london morgate for pick up my order .. never coming
Rach_H
EE Community Support Team

Hi @Tiagogasperini,

Could you let us know a few more details about what you've ordered, and when?

Rach

This is my number 005******* order

<mod edit: please do not share specific order details in public>

Rach_H
EE Community Support Team

I've edited your post so your order details aren't public @Tiagogasperini.

Could you please let me know what you have ordered and when you placed your order?

Rach

This my number order
005******* and The order was placed on October 29th in Bristol, and I paid the first installment on December 1st and scheduled to pick it up in London Morgante.
iPhone 17 pro max orange

<mod edit: please do not include order details in public>

Rach_H
EE Community Support Team

We would expect most sizes of the iPhone 17 Pro Max in Cosmic Orange to have been delivered by now, so if you've not heard anything then I'd recommend reaching out to the store directly @Tiagogasperini and they will be able to give you an update.

Rach

Hi ..I didn't receive the confirmation email that arrived at the store because I'm traveling in the Republic of Ireland and I have to take a plane to London to pick up the phone.
Michael_D
EE Community Support Team

We have no way of seeing the order details here for you @Tiagogasperini.

If you aren't able to get into the store, you could call them. The contact number is available on the London Moorgate store page.

Michael