Skip to main content
Forum FAQ's

Account

For any questions about managing your EE account, experts are on hand and ready to help.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

EE app and website

Support using EE to manage your account and check data on-the-go.

3761 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3263 Posts

Orders

A place to ask questions about your orders from EE.

4119 Posts

Activity in Account

Sign In to Post

Resolved! Live chat

The message us option is not working on my EE app it just stays on loading. Is this for everyone? If not any idea how I can fix 

Charlxo by • Investigator
  • 197 Views
  • 6 replies
  • 0 Helpful

Re: Viewing my bill

My bill is paid by my mum fella but he putting it up £5 every month I’m now pay £;65 from £35 when j sstarted please with my last 12 month statement and if I’m being ripped off so I can copy over to the police please help with break down of my pain a...

Missold roaming

Due to nobody contacting me in 72 hrs as was promised, I rang EE today to discuss the outcome of the complaint no 23031505. The recorded calls were supposed to be listened to in order to decide the outcome, however the person I spoke to from EE today...

Cutting off my phone

I want to no how ee can cut off my phone. Its my own sim card that I baught a long time ago I used to top up each month £10.00 I was OK with that.Then I get a call frm ee saying I can hav a sim thing anyway I had it and the bizarre thi g is ee have m...

Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by • Investigator
  • 235 Views
  • 10 replies
  • 0 Helpful

Cannot Activate TNT Sports

Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...

I can't top up

A few months ago I moved from an old TMobile PAYG SIM to an EE SIM as they turned off 3G.My credit moved with me.I've now tried to top up a few times and I get the following error in the website: Bad Message 431reason: Request Header Fields Too Large...

Bakazan by • Investigator
  • 20 Views
  • 1 replies
  • 0 Helpful

Extra costs

Hello, I've got some extra cost on my plan this month. Is there any way i can spread the cost of these throughout  a couple of months?  Pay them off but by bit and add it on to my contract price? 

Load more

Suggested posts