Account

For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3663 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3157 Posts

Orders

A place to ask questions about your orders from EE.

4048 Posts

Activity in Account

Bill

I cease my subscription prior leaving the UK and now I am still getting charged - how to I get my money back and again cease my subscription which I did once already

Trouble logging into account - Can't access invoices

Can someone help please? I have tried logging into our account on several occasions and have be notified by a message that states 'We're working on it - We're just getting things ready behind the scenes.  Please wait a minute then refresh the page.' ...

I Can't view my bill

Anyone else having issues on their EE app and desktop with regards to viewing bills. I am unable to view previous and current bills. This has been like this for the last 6 days

Contract escape. Please help.

Been with ee since 2016 never missed or been late with a payment. Moved home and no coverage. Been on to the engineers, customer service, reset the phone. Nothing works. Creature of habit I dont want to leave ee. Kids and grandkids are also ee. Plus ...