by richyrichy Established Contributor
Established Contributor

How do I put a cap on data usage abroad for Orange sim only

I’m off to Europe - though I cannot seem to see a way to cap my data usage as I only can view my account details via text messages post usage. The EE app doesn’t work for historic Orange customers?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: How do I put a cap on data usage abroad for Orange sim only

Hi @richyrichy,

 

Welcome back to the community.

 

I'm afraid it's not possible to cap your data usage on an Orange plan, but don't forget you can use your UK allowances in the EU.

 

If you move to an EE plan, it's not possible to go over your data allowance without purchasing an add-on.

 

Thanks

 

James

2 REPLIES 2
by richyrichy Established Contributor
Established Contributor

Re: How do I put a cap on data usage abroad for Orange sim only

I’m on an old Iphone sim only rolling Orange contract with 500 mb data allowance. Is this possible to cap my data so I don’t go over if I’m home or abroad?

by
EE Community Support Team
Solution

Re: How do I put a cap on data usage abroad for Orange sim only

Hi @richyrichy,

 

Welcome back to the community.

 

I'm afraid it's not possible to cap your data usage on an Orange plan, but don't forget you can use your UK allowances in the EU.

 

If you move to an EE plan, it's not possible to go over your data allowance without purchasing an add-on.

 

Thanks

 

James

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