by 37eeyore Investigator
Investigator

Can I get my credit refunded if I don't want to move to ee from Orange?

I am PAYG and have an original Orange out here sim. I have been forced to switch to ee which doesn't offer the same deal and has expensive call and text charges. I don't want to change to ee but I have credit on my sim. Can I get this refunded if I chose to leave?

8 REPLIES 8
by Ace Contributor
Ace Contributor

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

This is something you need to call EE and ask about.


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0) - Samsung Galaxy Watch (Tizen 4.0)
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by Ace Contributor
Ace Contributor

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

@37eeyore Credit is non refundable

by Ace Contributor
Ace Contributor

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

@David_C true but in my opinion if they are being forced to EE and not getting the same deal a refund should be offered.

 

So a call to EE and ask shouldn't go amiss


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0) - Samsung Galaxy Watch (Tizen 4.0)
If I have helped you please click on the STAR/SOLUTION buttons below
by Ace Contributor
Ace Contributor

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

@BrendonH yeah mate they got nothing to lose by asking the question.

by 37eeyore Investigator
Investigator

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

Rang ee who pretty much told me hard luck. I can leave if I want but I have to gift them my credit. At least **bleep** Turpin wore a mask!

by 37eeyore Investigator
Investigator

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

Not sure why they would bleep out the name of a famouse highwayman.

by Grand Master
Grand Master

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

Cuz his name is Richard :smileywink:!

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by Ace Contributor
Ace Contributor

Re: Can I get my credit refunded if I don't want to move to ee from Orange?

@37eeyore  I would waste the credit rather than let them take it enter some competitions.

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