150 text

[richyrichy]

iPhone sim only Orange account. My data allowances per month doesn’t send me an accurate text anymore if I text 150? It states my call minutes allowance left in a month cycle - yet recently it is not telling me my remaining data allowance. Just states the full allowance.  This is not helpful - why has this stopped being accurate. If I text 150 BUNDLES - I receive a text message stating I do not have any bundles. 

[Chris_B]

@richyrichy  You’ll need to speak with customer services about account related issues.   

[Christopher_G]

Hi @richyrichy

I recommend getting in touch with customer services team too.

They have access to your account and will do their best to sort this out for you.

Please let us know what happens.

Chris