scam text message re bill

Wellsie · ‎03-10-2019

Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link

Christopher_G · ‎24-01-2020

Hi @EE2020

Welcome to the community. I'm sorry to hear that you've received a scam message.

Could you forward the message to 7726 please? That way it can be investigated.

I strongly recommend getting in touch with your bank as soon as possible to let them know too, if you haven't already.

Chris

EE2020 · ‎24-01-2020

Thanks, I did send it to 7726 and added extra security to my EE account.

EE2020 · ‎24-01-2020

Thank you

Smilerjo · ‎24-01-2020

I just got one of these texts too.[EE]: Payment for your latest bill could not be processed by your bank. Please update your billing information via: https://ee.uk.billing74.com?ee=2

ive sent it on to EE

OXEN2020 · ‎24-01-2020

Just had the same text. Blocked number.

XRaySpeX · ‎24-01-2020

@OXEN2020 : Waste of time! They make up sender's no at random as they go along. It's the link in the msg that's the giveaway.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Gavborman · ‎26-01-2020

[EE]:We were unable to process your latest bill. In order to avoid fees, update your billing information via: https://ee.uk.billing20.com?ee=2

Just received this from this number +447591174099 assuming it's a scam

XRaySpeX · ‎26-01-2020

@Gavborman : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to EE by forwarding it to 7726 (S.P.A.M. on your keypad).

That domain, faked to look like EE, was only created a few dys ago in Malaysia.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Pc03 · ‎27-01-2020

Just had one today

Robiwankenobi · ‎27-01-2020

OK so a quick question.

How is it I get regular emails about offers and ways I can spend more money with EE? Yet when there is a proven and specific threat EE doesn't even bother with an email warning of this threat? I wonder how many people have been compromised by this scam, and how many could have been avoided?