by KS134 Investigator
Investigator

how do i remove my card details from EE?

Hello, how do i remove my cards details from MyEE? Its very complicated to find relevant menu field.

1 SOLUTION

Accepted Solutions
by KS134 Investigator
Investigator
Solution

Re: how do i remove my card details from EE?

Actually - when you go to an option to top-up manually (not choosing a bundle) it gives you an option of "manage cards" which basically, allows you to delete card information. 

 

So there is no need to contact support for that...

View solution in original post

3 REPLIES 3
by
EE Community Support Team

Re: how do i remove my card details from EE?

Hi there @KS134

 

Welcome to the community. 

 

If you wish for payment details to be removed or updated please get in touch with our mobile care team. 

 

Katie 🙂

by KS134 Investigator
Investigator
Solution

Re: how do i remove my card details from EE?

Actually - when you go to an option to top-up manually (not choosing a bundle) it gives you an option of "manage cards" which basically, allows you to delete card information. 

 

So there is no need to contact support for that...

View solution in original post

by
EE Community Support Team

Re: how do i remove my card details from EE?

Thanks for sharing this, @KS134 🙂

 

Hopefully other users in the same situation can use your advice to help themselves.

 

Jon

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions