by Vinnie2

content lock

Hi I don’t seem to have the content lock facility under manage device after logging on to my EE 

by Vinnie2

Re: content lock

Thank you

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by Grand Master
Grand Master

Re: content lock

@Vinnie2  It’s not there to till you call customer services or go to a store and have content lock removed.   If you call customer services you’ll have to pay a refundable token via a credit/debit card or if you go to a store you’ll need to have ID to prove your over 18. 

EE Community Support Team

Re: content lock

Good Morning @Vinnie2.


Welcome to the community 🙂


As @Chris_B has mentioned, our customer service team will be able to remove content lock for you, or you can go to your local EE Store with photo ID.


Let us know how you get on.



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