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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5279 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 3565 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153807 Views
  • 0 replies
  • 111 Helpful

finesse scam calls using official EE 0800 number

Lots of scamming and hustling seems to be occurring with the EE customer accounts.  All started for me in 22 and 23: now 24.  23 first occurrence was regards to getting me a IPad, (East Indian accents - Call centre sweathouse background sounds, then ...

Gos by • Visitor
  • 305 Views
  • 4 replies
  • 0 Helpful

Why hasn't EE enabled 2FA on MyEE accounts?

I see several years-old posts asking about 2FA - why hasn't this been implemented yet?  A simple username/password combo is NOT good enough.Come on EE - this is 'security 101' stuff.

Funk by • Established Contributor
  • 1499 Views
  • 23 replies
  • 14 Helpful

Account hacked

Hi my account was compromised with a hacker calling getting through security changing my account to look like it was suspended then forwarding all my texts and calls to another device.. any idea how this happened?.. my full online banking was logged ...

Fazzell by • Explorer
  • 2009 Views
  • 14 replies
  • 1 Helpful

My Number is being Spoofed

I think someone is using my number as a spoof to contact people, is there anything I can do to stop this ? I have had 2 random people today call me saying they have missed a call from me (I havent made any calls yet today)And I had a couple a few wee...

BisquTz by • Visitor
  • 6433 Views
  • 32 replies
  • 10 Helpful
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