Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 5068 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 3457 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by Former EE Community Manager
  • 153680 Views
  • 0 replies
  • 111 Helpful

Resolved! Unblock over 18

Can you unblock sites over 18s tried going on a website wouldn't let me 

Trying to block a No Caller ID nuisance caller

Hi EE community I guess this does come  under the ‘security’ banner I need help to block a stalker who is sending me No Caller ID calls and messages relentlessly from the USA I can’t just turn off ‘all unknown calls’ as it would affect my business . ...

EE text (screen sharing)

Do EE normally ask for a screen sharing session by text? I was in the process of switching to EE from BT when i received this text , i have ignored it but obviously curiuos

Mossy25 by Investigator
  • 135 Views
  • 8 replies
  • 3 Helpful

EE Sim Swap Data Gathering

Last week I paid a visit to my local EE shop to have a prepaid 120gb data sim swapped. I could not use my data and  EE telephone customer service believed the SIM card was corrupted.Initially I was sent away from the store as I did not have photograp...

TOTO24 by Investigator
  • 174 Views
  • 8 replies
  • 1 Helpful

Resolved! EE Fraud Department

In March 2020 my identity was stolen and an EE mobile phone contract was opened in my name. I contacted EE about this issue but I was told it was not fraud and I continued to receive threatening letters to repay increasing amounts of money.In April E...

Db1605 by Explorer
  • 13630 Views
  • 56 replies
  • 17 Helpful

Free gift offer from EE,is this a scam?

I received a notification from what looked like EE saying I'm eligible for a free gift. Went through a survey (no major details given away) and now it has routed me to a different page ([mod edit: removed to ensure safety]) - has anyone else had this...

EE cyber security

I have EE cyber security  included in my plan. When I try and manage this aspect of my plan. It shows protection report licenses used 62 of 62.When I view the devices it shows a large number of devices, which none relate too any of my devices.EE Cybe...

Screenshot_20240211_184923_Samsung Internet.jpg Screenshot_20240211_184910_Samsung Internet.jpg Screenshot_20240211_184822_Samsung Internet.jpg Screenshot_20240211_184637_Samsung Internet.jpg
asteaman by Established Contributor
  • 266 Views
  • 7 replies
  • 0 Helpful

Resolved! It's Mint Google Pixel Facebook Competition

HI is there currently a  Facebook competition to win a Google Pixel 8 by replying "it's Mint"?I have replied as indicated and there has been a reply to my post saying to follow a link to register but the link takes me to a site that doesn't look like...