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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5284 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 3568 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153817 Views
  • 0 replies
  • 111 Helpful

My wasup hacked

My wasup account has been hacked. What should I do 

Aby40 by • Explorer
  • 349 Views
  • 5 replies
  • 0 Helpful

Car phone ware house scam

My i phone 11 recently died which had a Bt/ee pay monthly sim, I dialled 150 and bought a i phone 14 which came with a sim, the phone arrived the next day with a sim I put my old sim in the new phone to transfer etc and in it all worked fine I contac...

2FA Google Authenticator for EE log in

Just wondering if EE had plans to bring in 2FA through Google Authenticator or enable 3rd party hard tokens like Yubikeys - NOT SMS authentication. Currently the weakest link, is our mobile account, which is open to sim number swap attacks.  Hope you...

JustinUK by • Established Contributor
  • 7530 Views
  • 50 replies
  • 78 Helpful

Prank calls

Me and my partner keep getting prank calls and was wondering if we could find out who it is before I go to the police as it could be a family member not spam caller etc 

Unsolicited calls

Within the last four weeks I have been receiving unsolicited calls....about 1 a day,  from landline numbers.These calls are mainly coming from the North of England and in the main the phone is telling me they are mainly restaurants, and take ways, bu...

grahamp by • Investigator
  • 308 Views
  • 1 replies
  • 1 Helpful

Virus

Is there a virus going about and how do I get rid of it.  I get ads all the time.  Even half way through a text!!! 

Content

I want to remove my content lock don't know how  

Amz322 by • Visitor
  • 419 Views
  • 3 replies
  • 1 Helpful
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