Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for. The curre...

Retail transactions

Anyone have the partnership card with john lewis.I cannot make any transactions without approval needed.Im not getting notified so have to leave the retailers page completely to approve transactions.I dont own a computer Currently got a case open wit...

Resolved! Content lock

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Click bait and scammers

Hi allsuch a sad day when folks are being charged unknowingly. I only have FB but somehow, l clicked on a website that automatically charges a person for the priveledge.l did a search in this number 09137662183 and found out it is a scam!Unfortunatel...

Resolved! BT virus protect

Now that i have left BT mobile for EE what virus protection do they offer ? Is BT virus protect still active ?

Resolved! Emergency stop phone

Hello I need to cancel my mobile number as I am currently in Turkey and have lost my phone is there anyone I can speak to on chat please for this .many thanks

Resolved! Hi have radio station bar on my phone number its a bar please take it off

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"You have dialled an incorrect number"

Hi. Last week within the space of about an hour, maybe two, I had two calls from mobile phone numbers that I missed. When I tried to return the calls there was no ringing noise, just a message "You have dialled an incorrect number". I hadn't, I had j...

Legit EE insurance number

Hi I've recently submitted and sorted a claim with EE insurance but then received a bunch emails from EE to call this number to finish it. I did sounded legit to begin but now I'm unsure, was this a real number? 0800 956 6140 Thanks

EE fraud department help

I have had my identity stolen and 2 EE mobile phone contracts were opened in my name. I have contacted the EE fraud department about this issue and was told it was not fraud, I've contacted the police about this issue and the police have assured me i...

Resolved! 18

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