Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for. The curre...

SCAMMING USING EE ACCOUNT

I have been scammed out of £2300 and the scammers used 2 EE phone account numbers that are still in use. Should EE forward this info to the police?

Resolved! Payment Scam

Just received a text from 447942053996 with following textee: We could not process your payment. To avoid temporary account loss update your billing athttps:// ee-account-unlock.web.appI checked my billing and all of my payments are complete. ...

scammer used my number

how is it even possible for someone to use my number on WhatsApp to be able to fool my dad into sending him £1700 ??it's a new number that I haven't even used with my dad on WhatsApp yet so I have no trace of my alleged side of the conversation that...

45% Discount - SCAM

Why would a "traditional barbershop" be ringing me to offer a 45% discount on my mobile phone bill? I just had a call from a Southend-on-Sea phone number (01702 528567) where the caller with a "foreign accent" was offering me a 45% discount on my mob...

Resolved! I want to be able to access over 18 stuff. Is this going to be possible?

Lowell debt collection

Hiive received a letter in the post and a phone call today advising me that Lowell have bought my EE debt of £73.69. I don’t have any debt. This must be a scam. Any advice appreciated. Tia Fiona

Is this number really from EE +44 20 8144 6819

Is this number really from EE +44 20 8144 6819 or was it a scam call.

Resolved! Is the a scam number

Good evening. I've received this text message tonight. Can anyone tell me if its a scam number and no I haven't clicked on the link. EE: We have been unable to process your latest payment. Please update your billing information via: <Link Rem...

How do I remove content lock without a credit card on pay as you go (cont.)

How exactly do I remove content lock off of my pay as you go phone without a credit card (as I don’t have one)? I’m not able to visit any EE stores due to the current lockdown conditions and I’m not even sure that’ll be of any use as apparently you a...

Turn off web protect

I can't find how to.turn web protect off even after following the online instruction