Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for. The curre...

Re: Turn off control parental

Turn off my parental control

Return calls

I have recently upgraded to iPhone 15, and kept the same number. I have received 4 calls from people saying they are returning my call. I have not contacted any of these people, Unfortunately 2 of these have been VM and the 1st couple I did not think...

Processing payment

I received a text message from ee saying there was a problem with my processing a payment. Is this a scam or is there a real problem? Could you verify? Thanks.

Scam call

I just got a call from someone using the name Joseph Harvey from this number 020 459 96876 stating they were from an EE call centre from North London and were going to give me 40% off my contract a month. He asked how much I pay a month, I said you s...

Query about a text I don't recall sending

This morning I received a query from a friend in Europe about a text I supposedly sent her 20 minutes previous where I supposedly said "Happy Birthday <firstname> <lastname>" (name removed) to her phone, mentioning her young daughters name. Well the ...

Resolved! Lock

How do I remove the adult content lock

Safeguard blocking my website

HiSafeguard is blocking my website www.piercingsbytim.co.uk for no obvious reason. I've tried emailing and have received no response. Please can I get it unblocked. Thanks Tim

Resolved! Turn of parent control's and unlock safesearch

Scam Phone Call

Just received a call from 02034049673 purporting to offer 45% off my bill.On the basis that something that seems too good to be true usually is, I ended the call.

Resolved! Re: Remove age restriction and content lock

Wanna remove age restrictions